FAQ

  • Are all of your items officially licensed?

YES!!! Everything on this site is 100% officially licensed. We do not use low quality third party distributors. Buy with confidence!

  • Why am I not getting order notifications?

Please check you spam folder if you aren't seeing order or shipping notifications in your inbox. If you still can't find them please notify us and we will help.

  • Shipping?

Please visit our shipping page for answers.

  •  Do you ship Internationally?

Yes we do! You can find more information on our shipping page.

  • Do you except returns?

Yes we except returns on all unworn and unused items within 15 days of you receiving them. Please contact us with return information before sending your item(s) back. Buyer pays all return shipping fees except returns for item defect.

Visit our returns page.

You can also view our return policy here.

  • What kinds of payment do you except?

We except all major credit cards as well as paypal, apple pay, google pay, venmo and shopify payments.

  • Back Order or Out of Stock Items?

Occasionally an item you order may be back ordered or out of stock. If the item is not available for restock within 3 days you will be automatically refunded the full amount of the item. Out of stock items will be refunded as soon as possible, usually same day as order.

  • Can you special order my size?

Sometimes. Don't be afraid to ask.

  • What measurements are your shirts?

Not all of our tees are made in house. We have many different distributors including even the artist themselves. Item pages include a size chart link, please note this chart is for estimating sizes only.

  •  Do you wholesale your T-shirts?

Although we do have a very limited amount of designs available for wholesale the answer is mostly no. 

If you have any other questions please use the contact page.

 

DARKSTAR

2300 Olympia Dr, Unit 271282
Flower Mound, TX 75027-0380
United States
info@darkstarshop.com