We do our best to ensure a smooth and fast experience between you ordering your new items and receiving them. If you have any questions not answered below please don't hesitate to ask for assistance. If you have already placed an order you can reply directly to any of your confirmation emails.
We currently use USPS, FedEx, and UPS for Priority post (recommended) / USPS and DHL for Standard post. Prices and delivery times calculated at checkout.
Items typically ship Monday-Friday and within 1 to 3 business days.
We currently offer 2 domestic shipping options. Standard Post (5-7 business days) and Priority Post (2-5 business days). *times are for estimates only
International orders ship USPS First Class Post. Times vary by location.
Tracking is included on all orders within the USA as well as a number of other countries around the world.
Once your order has shipped you will receive an email with a link including all your tracking information.
Be sure to check your spam folder for shipping confirmation. If you are still having problems please contact us for help.
- Multiple Tracking numbers?
We ship from our stores Texas location as well as directly from a few of our distributors . You may receive separate deliveries depending on where your items are in stock.
- International Fees>
Please be advised that you may be charged additional fees/taxes from packages arriving from outside of the USA. For any concerns please contact your local postal service. We are not responsible for any of these additional fees/taxes.
- Special Order Items>
Some products are available only by special order causing them to have extended delivery times. These items will be indicated with red text in their product description. Please allow 7-14 days from purchase date for delivery.
- Back Order or Out of Stock Items>
Occasionally an item you order may be back ordered or out of stock. If the item is not available for restock within 3 days you will be automatically refunded the full amount of the item. Out of stock items will be refunded as soon as possible, usually same day as order.